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Appreciative Approach Model

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Saved by Valerie Gallagher
on April 22, 2012 at 10:08:08 am
 

 

 

The "HPT Model: Appreciative Approach" is a very interesting hybrid of the traditional HPT model and the holistic 4-D Model. 

The hybrid model was created by David Cooperrider and Suresh Srivastva of Case Western Reserve University. The model relies largely on HPT theory with two major differences: 1) It focuses on what IS working and 2) It relies heavily on positive framing of questions posed.

 

Appreciative inquiry (AI) is the art and practice of asking questions that strengthen a system’s capacity to apprehend, anticipate, and heighten positive potential. It centrally involves the mobilization of inquiry through the crafting of the “unconditional positive question” often-involving hundreds or sometimes thousands of people. In AI, the arduous task of intervention gives way to the speed of imagination and innovation; instead of negation, criticism, and spiraling diagnosis, there is discovery, dream, and design.  

 

The 4-D Model (shown below) is central to AI and is largely used in organizational development, psychology, sociology and leadership theory.  It is characterized as a holistic model due to its nonlinear form and its unique modeling characteristics.  Holistic models are represented by overlapping domains that exist separately but form an ideal performance zone when combined.  Appreciative action begins at the center of the model in which the affirmative topic choice is selected.  The topic is the starting point and suggests a direction for the future.  The words themselves are a powerful component to this model.  For example, Would one prefer to study a project that focuses on addressing customer dissatisfaction? Or would one prefer to focus on how to create lasting customer relationships? 

 

 

 

 

 

 

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Resources:

Rosenzweig, J., & Van Tiem, D. M. (2007). An appreciative view of human performance technology. Performance Improvement, 46(5), 36-43. doi:10.1002/pfi.132

 

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